Capstone Case: New Century Wellness GroupTegan HatchNew Century Wellness GroupP.O. Box 123Brae, California 123451 (800) 246 - 7658Business ProfileOur MissionTen years ago, internal medicine specialists Timothy Jones and Dolores Garcia decided to combine their individual practices to form New Century wellness Group. They wanted to createa clinic that would concentrate on preventative medicine and fitness, as well as traditional medical care. This dream lives on to this day.Our ServicesNew Century Wellness Group can provide a broad range of services. We have expanded to include four primary care physicians, a nurse practitioner, four physical therapists, a registerednutritionist, eight nurses and eight support staff as to provide the best care and service to our patients.Our PatientsOur patient base has expanded to include 8,000 patients from 325 different employers.CompetitorsAs a medical clinic we of course have competitors, but no other clinic oFers the same range ofservices as we do here at the New Century Wellness Group.Future DirectionIn future, we hope to keep expanding our clinic to accommodate more patients and doctors.We also hope to continue to expand our range of services as to be able to help the most people.
Chapter 4Capstone Case: New Century Health ClinicDescripTon:New Century Wellness Group ofers a holistic approach to healthcare with an emphasis on preventivemedicine as well as traditional medical care. In your role as an IT consultant, you will helpNew Century develop a new inFormation system.BackgroundNew Century Wellness Group offers a holistic approach to healthcare with an emphasis on preventive medicine as well as traditional medical care. In your role as an IT consultant, you willhelp New Century develop a new information system.New Century asked you to perform a preliminary investigation for a new business support system. You had several meetings with Dr. Jones to discuss office records and accounting systems. Anita Davenport, New Century’s office manager, participated in those meetings. You also completed a project management plan for New Century’s. Now, you are ready to develop a system requirements model.In the preliminary investigation report, you recommended a detailed analysis of four key areas: patient scheduling, billing and accounts receivable, human resources, and payroll. Because these areas are highly interactive, you suggested that an integrated system would provide the greatest benefits. Dr. Jones and the partners agreed, but they also expressed interest in a medical practice support system and asked whether the business support system could be expanded. After research and analysis, you concluded that medical practice support should be a separate system to be considered in New Century’s long-term strategic plans. Because future