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Complaint Essay About Bad Bus Service

Hi mh or anyone can check my letter

Dear Sir,
I am writing with regard to public transport trouble in my town.
First of all, there is only one mode of transport to travel to Dubai that is public buses. However, the cost of transport is fine but the main problem of availability and traffic conjunction at peak office hours. Further buses only stop at bus stop point that are few in number and people have been suffering to bus stop. Otherwise they have to hire a taxi that is less expensive.

In my opinion, roads and public transport authority should start a metro rail service or increase the number of buses and bus stop so every citizen can travel hassle free and affordable.

Looking forward to hearing from you.
You’re faithful


Posted by: Ajay | Sunday, October 14, 2012 at 13:37

Hello simon,this is my idea about the task. Guys,kindly make some corrections out this.THANKS....

Dear Sir,

I writing a letter of complaint with regards to the problem the of public transport in our local area.It is just happened that there are many people that is using a motorcycles without a helmet and as we all know that it is very dangerous to ride a motorcycle without a protection of the head.
It also been observed that there is an increasing number of individual having using a motorcycle as a mean of private vehicle,and there is a problem occurs with regards to this because traffic became heavy and there is a lot of motorcycle related accident.In fact, according to the traffic department,motorcycle related accident remains the top list of road accident.The effect of this is not good because the traffic becomes more heavy and there a lot other individual got on this traffic.Their important activities got affect as well as with their work responsibilities and also with the continued usage of motorcycle the life of the driver becomes threatened.
In my point of view, strict rules and regulations should be implemented for those person using motorcycle.There must be fine and imprisonment for those who fails to follow the rules.On the other hand,traffic shoud limit the number of people wants to use a motorcycle so that the traffic will leasen as well.

Im looking forward for the action you are going to make.

Sincerely yours,

Posted by: | Sunday, October 14, 2012 at 17:04

Dear Sir or Madam,
I am writing in regards to the train moving from London to Manchester which has caused serious problems for passengers. There are frequently delays, making difficulties such as overcrowded and long queues at the station.
I am quite sure if you visit this station will find that people there complaining about this delay and how this poor service has negative effects on their daily commuting. More often than not, people arrive too late at their destinations and as there are not enough carriages, they have to stay on long queues to get into the train. All that has made the station very crowded.
Consider this circumstance; I’d like to ask you for putting more trains, ensuring that there are enough carriages to move people to work or home. And also it would be much better if you push your employees to stick more to the schedule given by your company.
I look forward to a swift resolution to this matter.
Yours faithfully,

Posted by: M.Salamat | Sunday, October 14, 2012 at 17:16

Hi Emily,

You unfortunately you had topic-off. If you read the topic carefully you would notice that
the question(topic) asked you a problem related to public transport not private one. Sorry to say that but you will be penalized if you had topic off. In addition to this you made a couple of grammar mistakes and the style of your writing also not suit the letter one. More advice did send on your email as MH

Posted by: MH | Sunday, October 14, 2012 at 17:26

Respected sir,
As a responsible citizen I would like to aware about the transport problems in my city.People are not much concerned about it as they are busy in earning money.I would like to tell you that due to lack of transport facility and overcrowded population there are certain traffic jams,trains are not regular at their departure time and even these problems have harassed many people who are punctual about their work time.Due to this lack of facilities people do not reach on their regular time and they are frustrated and become more wild and not able to behave normally.I kindly request you to make the facilities of trains more better so that every traveller of trains are comfortable and in fact they are satisfy with their transport needs. There could be enough space for travellers to sit and put their carriages properly and safely.the safety of trains can be increased so that people would not worried about their luggage and their money.I hope you will try to bring changes and make the transport facilities better than what its position is now.

yours sincerely

Posted by: Rukhsar patel | Monday, October 15, 2012 at 08:20

Please check my Essay and mark it

Dear Sir/ Madam

I am writing to complain about the service of bus, Route number 457, that comes from university to Garden Tower. Every weekdays, the city buses used to come on time and they were providing the service every fifteen minutes. However, nowadays some buses never stop in my bus stand, station no 3.

The another reason for a compliant is that almost every buses look messy and dirty. Similarly, the seats are torn and faded. Sometimes, passengers do not able to use the seats as empty bottles and wastage from formal commuters are not cleaned. Elderly People and tired workers have to stand on the bus.

Therefore, I would like you to take some effective actions to overcome above steps. Firstly, could you please increase the number of buses in the busy hours. The other change could be cleaning of the bus during twice a day. In addition, would you please change the seat covers so that anyone can sit without any hesitation.

I look forward to hearing from you whether you will be able to solve the above problem.

Yours Faithfully,
Sunil Layl

Posted by: Sunil | Monday, October 15, 2012 at 11:34

Hi, can anybody please check my letter writing, I am sitting for IELTS test and need to get comment about my writing so I can improve it

Dear Sir or Madam,

I would like to draw your kind attention that, the train service in my area is not operating quite frequently and also overcrowd during the office hour. Due to which lot of commuters are having difficulties using the train service in peak hour.

The train services are running late and overcrowded which make passengers to face very difficult situation. Previously, it was working fine but from last few months many more stops have been included in this route so lot more passengers are using this service now a day which ultimately makes your service unreliable. Unfortunately, because of this problem many commuters are late for their work which is affecting their productivity and also they are very upset about your service.

I would like you to arrange more trains during the peak hours else if not possible then at least add more carriages to increase the space. It will be a great relief if you can resolve this problem as soon as possible.

Waiting for a favourable action from your side.

Thanking you in anticipation.

Yours faithfully,
John Smith

Posted by: Rabin | Tuesday, October 16, 2012 at 00:18

Hi Simon,

If you don't mind, I'd like to make a few points in regard to the 'letter'.

Candidates need to recognise what 150 words looks like in their own handwriting. Not meeting the word count would seriously reduce their score.

Check spelling. Simple spelling errors can also reduce the score.

Looking at the letters above the errors that stand out are mostly basic.
am/is/are - these little words are necessary, as are the 'biggest' little words in the English language - prepositions.
a/an/the - do not forget the articles.
modal verbs - would, could, should - these also help.
Paragraphing - your organisation score will be better if your paragraphs are well laid out.

There is some good use of vocabulary in the letters, try fixing the basics, and your scores will improve.

Good luck,


Posted by: Magi | Tuesday, October 16, 2012 at 07:22

Hi Magi
I am impressed with your command over English, could you please check my letter I have posted in the beginning.


Posted by: Ajay | Tuesday, October 16, 2012 at 08:43

Hi Ajay,

I went through the letter and in my opinion there are some points which I need to mention

1. does not count 150 words which is important in IELTS it will affect your marks

2. it is not in formal language like in the end it should be

Yours faithfully,
3. grammetical errors

missing "s" like regard should be like "regards" and so on

4. "Looking forward to hearing from you." You are not supposed to hear anything from them but expect they will follow your advice so I think it is not appropriate in this case. Rather we can write something like

"Looking forward for a favourable action from your side"

All these are my own opinion and based on my own ideas only.

Posted by: Rabin | Tuesday, October 16, 2012 at 13:40

Hi Ajay,

I think I need to come clean here... I'm an IELTS instructor and teach a lot of General English candidates.

Rabin has given you some really good tips too.


Posted by: Magi | Tuesday, October 16, 2012 at 15:29

Dear Sir or Madam,

I am writing to express my dissatisfaction with regard to problems of delay and overcrowd of your trains.

Trains had always been punctual before. Unfortunately, they now often arrived late, the time table of train service is no longer reliable. Also, Trains are overcrowded, and Passengers could not have enough space to stand.

These problems have caused so much inconvenience. Due to the delay, commuters arrive late for work. Moreover, it is uncomfortable that passengers need to squash when they taking trains. People are unhappy about this terrible situation.

Therefore, I would suggest that these problems need to be addressed immediately. You can add more regular trains to meet the demand of passengers. At the same time, more carriages are also needed to increase space.

I await your prompt response.

Your faithfully,


Posted by: tony | Wednesday, October 17, 2012 at 01:46

With the growing population more houses needed. Is it a best way to build them on existing cities or develop new towns in country side. Writing TASK 2.
I GOT THIS QUESTION on 13th October in Ielts exam.
I'm really confuse and would be great if someone could answer me.

Posted by: Jass | Wednesday, October 17, 2012 at 05:24

Hi Jass I have written some of my views regarding your question:

Undoubtedly, the population is a big problem for every big city and as a result government could not provide sufficient services for its citizens. They could not ignore this reality and it will be wise to develop new city in country side rather than building more houses in the city.

Firstly, development of new towns in countryside will help people to stop migrating towards the city. As, it will be new towns; council can make proper plan and policy and make it suitable for long run. It will be easy to put infrastructure in place such as proper drainage, sewage system, clean environment as compared to that of city.

Secondly, better opportunity comes up. Industries will get attracted towards the newly developed town because of its good infrastructure in place. For example, good access of public transport, high-speed Internet service and security are some of the issues which business house would like to consider. So, if they get started here then definitely, there will be employment opportunity arises. In other words, the new town can attract more people towards itself, because it has been pre planned there would not be any problem at least for some decades.

Finally, the local people of countryside will get benefitted as well. As there will be the development of hospitals, schools so the local peoples can use this service. Good education helps them to get better jobs and better jobs means the lifestyle will be uplifted.

To sum up, after going through some of the issues I found its a good idea to develop a new town in country side rather than building more houses in city.

Posted by: Rabin | Wednesday, October 17, 2012 at 09:26

Dear Sir or Madam,

I am writing to express my concerns with regard to some public transport issues in my area.

Lately, the public transport fares increased by almost 170% and I believe this raise is too much that we cannot afford to take public transport any more. The less frequent buses and trains also lead to a lower number of people using public buses and trains.

These problems has caused very severe problems to the public. Very few people are now taking public transport, and it is a shame to see so many buses running on the streets with only several passengers. Due to the increased number of private cars on the roads, the traffic has become very bad.

There are some actions can be taken to tackle these problems. Firstly, public transport fares must be reduced significantly so that individuals can be more motivated to take buses and trains. Also, buses should be run more regularly to cater to the needs of the public.

I hope that this issue can bring your urgent attention and I look forward to receiving your response.

Yours faithfully,

Aaron Smith

Posted by: Aaron | Friday, October 19, 2012 at 01:30

Dear Sir/Madam,
I am writing to express my dissatisfaction on the current train service on our area. Lately, I experience delayed on train schedules and severe congestions during peak hours.
The train services always arrive late even on peak hours. The unreliability of train schedule resulted to delayed and late travel time for the passengers. This has caused unwanted moods among passengers. Due to delayed schedule, overcrowding at the platform area has been another serious problem. This has resulted to some cases of minor accidents like pushing among the travellers.
In addition to that, during weekdays trains are congested and people are uncomfortable. Even the elderly and pregnant women are standing on trains during peak hours. This is serious matter that must address to avoid any serious injuries.
Therefore, I expect an immediate action to be taken on these problems by adding more trains with reliable arrival and departure time. Furthermore, additional carriages are also needed to increase space.
Yours faithfully,

Posted by: A.F | Thursday, November 01, 2012 at 09:26

Dear Sir or Madam
I am writing to bring to your attention some issues with public transport system which cause some troubles for people.
The buses from Hilton Station to Oxford Street, do not usually move according to the specific timeline, and most of drivers are rude when passengers complain with their delay. Furthermore, the underground during rush hours are very crowded and sadly, most of trains do not have adequate seats and the lack of enough strip handles makes standing difficult, and recently one of my colleague’s hand has been broken due to the push of crowd.
For addressing these problem, I would like to suggest that bus drivers should be educated before starting job. They should learn the basic skills related to public relationship, as well as punctuality. Subway problem could be resolved by increasing new trains and even adding extra carriages to existed trains.
I would be grateful if you could consider those difficulties and mange to addressing them.
Thank you in advance.
Yours faithfully,
Sara Safari

Posted by: sara | Wednesday, December 04, 2013 at 11:34

Dear Sir/Madam,

I'm writing to put into your attention the problem in the transportation that we always encounter every time we ride on the train.It causes us trouble wherein we usually arrived late for work.

Another thing is that the overcrowding of the public transportation causes uncomfortable and making the passenger unhappy.As I have experienced upon riding, there is always unavailable seats and the handle strips are also not enough causing difficulty in standing. These may cause some injuries to the public.

To address this problem I suggest that their should be additional train and a regular train hour in every station. There should also be limited number of passenger according to its capacity to prevent accidents and injuries to the passengers. An additional carriage should also be consider to increase space.

It would be great if this problem will soon be address properly and accordingly.

Thank you very much.

Heather Coleman

Posted by: silver | Sunday, February 23, 2014 at 16:17

Dear Sir/Madam,

I am writting to complaint about public transport service in our local area.
For one or two days the bus have not come on time that is why people paused a lot of trouble.
On last Monday I had a job interview so I had to go to very early for that interview. That day I have been waitting for the bus long time but there is no bus. I had interview at about 9.30am .Then finally a bus came at about 9.15 and that bus was full of people. so that bus driver did not allow to enter into the bus because there were a lot of people even if I am in I could not have moved. That was very horrible also I missed interview
Please support to come bus very early hereafter
I am looking forward you to help the bus come on time.
Your faithfully,

Posted by: Suve | Saturday, March 21, 2015 at 13:54

Pls analyse my letter..

Dear Sir,

I am writing this letter regarding the problem I and residents are facing in Bukit Meras View due to poor bus service to the central market. Allow me to explain the situation and the reason why I am so perturbed.

You see, the area where I am staying is a habitat of around 500 people who including my commute to central market twice or thrice daily. However, we have observed, due to commonwealth games, bus services from our area has been reduced to minimal and which is not enough. Due to this the residents are facing commuting problem to the central market for their daily need. In other day, so much as, when I was on the way to market, an old lady was waiting for the bus at the bus stop almost for 2 hours. At worst, people have to flag down a taxi, which is expensive option for normal public. Additionally, bus stand's condition is aggravated and is demanding maintenance with updated bus route chart.

We request you to increase the number of busses for people's hassle free and affordable commuting.

I am expecting you to take action against above-mentioned problem as you read this letter.

Your faithfully,

Posted by: Abhishek | Monday, March 07, 2016 at 05:04

i want to know how a formal letter complaining about the poor condition of first class waiting hall and also i want to suggest the station master
about it

Posted by: khushu | Tuesday, March 29, 2016 at 09:09

i would like to stopage of train in my nearest please suggest how to write a letter t DRM Railway in behalf of force member and civil personnel.

Posted by: pradeep kumar | Sunday, November 06, 2016 at 12:08

Please sir email me letter... In the area where you live there are not enough sports facilities. Write a letter to the district executive committee. In your letter:
Describe the problem with sports facilities
Suggest a solution for it
How is it important for people in your area

Posted by: Manpreet | Monday, March 27, 2017 at 15:09

Please sir/madam email me letter... In the area where you live there are not enough sports facilities. Write a letter to the district executive committee. In your letter:
Describe the problem with sports facilities
Suggest a solution for it
How is it important for people in your area

Posted by: manu | Thursday, June 08, 2017 at 13:19

Sample Letter #1

We wish to express our concern regarding the bathroom facilities in Doe Park on Main Street. Because of the park's convenient location, our neighborhood children spend many hours after school playing on the playground equipment. Although we ask them to come home to use the bathroom, they sometimes use the park bathroom.

Some of us visited the facilities this morning and were horrified to see their condition. Vandals have broken the toilet, leaving a gaping hole over the exposed sewer. The children claim it has been that way for weeks. The graffiti is appalling. Until something is done, the bathroom is definitely off limits for our neighborhood kids.

Please, either close the facility or repair it immediately. It presents a clear danger to the public health, to say nothing of the moral pollution it represents. We the undersigned ask that your office take swift action. We will be happy to cooperate in any way we can.

Sample Letter #2

I have enjoyed my membership at the fitness center for the past two years, but I have recently avoided the spa because it is so unpleasant. The shower room is especially bad. The floors have become grimy and littered with paper towels and partially used bars of soap. The non-slip mats between the stalls are disintegrating. It simply does not look or feel clean anymore.

I would like to retain membership in the center, but I also want to get good value for my money. I hope these conditions can be improved for the benefit of all concerned.

Sample Letter #3

Our club, The Doe Cloggers, held clogging instruction in the basement of your bank last night. When I rented the facility, I made sure your secretary understood what we were going to do and even invited her to come. Imagine my surprise when we arrived to find the floor covered with heavy shag carpet. Obviously, shag carpet does not go well with clogs. I think it only appropriate that your bank refund our rental fee. You can mail it to me at my address below. I am sure you will understand. I look forward to my refund.

Sample Letter #4

I need to call your attention to the poor condition of the playground equipment outside our apartment. The swings are damaged, the paint is peeling, and most of the bolts which should attach the slide to the rest of the unit are missing. The equipment has been in this poor condition since we moved here and poses a danger to the children in the complex.

Please would you have it repaired or removed? I would be happy to assist with any labor that may be involved in removing it. Unfortunately, I am unable to deal with the problem on my own, as the equipment is anchored in concrete.

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